Here at Beep Tech's Inbound Contact Center, we offer extensive experience and knowledge in inbound customer contact services, with a variety of applications in both the business-to-business and business-to-consumer markets. This Inbound call center services enables our clients to have industry standard quality Inbound call services coupled with 33% to 50% cost savings while they have adequate time and peace of mind to concentrate on their core business functions.
Our inbound contact center services provide Interactive Voice Recognition, Automatic Call Distribution, Reporting Voice Mail, Voice Recording and Live Listening.
Beep tech call center services are specially designed to provide maximum efficiency for any of your call center demands such as:
- Customer Care
- Technical Support
- Help Desk
- Order Taking
- Appointment Booking
Beep tech inbound call center works side-by-side with you as a partner to build long lasting strong relationship with your esteemed clients. Beep tech inbound call center services can make flawless difference to your company in today's competitive environment.
Outsource Inbound call center services to Pakistan:
Many International companies are realizing the benefits of outsourcing call center services to Pakistan for less cost with savings upto 50% ,superior quality service, and highly competitive advantage.
Call centers account for a forceful share of the ITES-BPO sector in Pakistan, which continues to grow strong year-on-year.
Pakistan has presented its abilities in delivering excellent outsourced call center services to many International customers in the real estate, airlines, banking and financial services industries among others.
What sort of services are offered by inbound call centers in pakistan?
Pakistan’s inbound call centers are providing tailored call center solutions to customers globally. Striving 24x7 customer/technical support.
Beep tech Strategic inbound call center services can help a company achieve its business goals. These strategic inbound call center services cover the range from scheduling sales demos, handling loyalty programs to taking messages, locating dealers, retailers hitting telesales and much more.
Outsource inbound calls to Pakistan for catalog or online sales, reservations, answering services, customer service, custom technical support, order entry, order taking and help desk services, appointment setting, message taking, event scheduling, handling requests for information or catalogs.
How an inbound Call center in Pakistan can help you boost your business?
In present era every opportunity counts, missing a single business call can suffer your business alot.
Outsourcing inbound call center to Pakistan helps you to handle all your business call loads, whether the calls flow is 100 a day or 10,000 a day, we here at Beep tech facilitate our client for extra traffic in a professional and cost-effective way by just providing extension to your business.
Our customer support agents strive round the clock to facilitate your clients politely, professionally and promptly. Not missing a single opportunity that can help you make your business more successful.
Beep tech inbound call center services will tailor to your customer needs and with our special answering service you can go away for a vacation with 100% peace of mind because we are here serving on your behalf in a very professional and civilized way.
Beep Tech Quality Policy for Inbound call center services
We monitor the quality with the help of some tools that allow inbound voice process visibility and control. Our qualified Supervisors can keep constant monitoring on agents states and information on calls, change agent state, guide them through chat messages or can silently monitor the calls. These Supervisors can queue the calls based on clients specified business priorities.
We keep a strict eye on the level of services provided by our Inbound call center agents. We hire professionals with decent experience in call center background.
We specialize in customer acquisition, customer retention and customer care offering our customers the highest quality service at every touch point.
Our Inbound call center services cover:
- handling loyalty program to scheduling
- sales demos
- taking messages
- locating dealers
- retailers ramping up telesales
- catalog or online sales
- order taking
- order entry
- message taking
- appointment setting
- reservations and handling requests for information or catalogs
- scheduling sales demos
- customer service
- answering services
- custom technical chat supportvemail support and help desk services